Click image to shop online

We are excited to be working with Midwest Veterinary Supply so that we can offer you a safe and convenient way for you to shop online for your furry family member or furry friend!
We have many items available for you. Please let us know if there is something that you are looking for that is not available on our store.

We are able to offer Prescription Hills, Purina and Royal Canin diets to be shipped to your door! Shipping is included in the price.
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Rest assured that there is a manufacturer guarantee for heartworm and flea/tick products when you buy from us!

Please note that all prescriptions will need approval before shipment. Also, we must have a doctor/ patient relationship with your pet to dispense any prescriptions! If it is after 3 pm during regular business hours, approval may not be given until the following day. On the weekend approval may not be given until Monday.
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Thank you and happy shopping!

Online Store Shipping Policy Change:

Many people are noticing higher prices at the pump lately and rising fuel costs are affecting businesses as well. To address these increases, MyVetStoreOnline will be making updates to our shipping policy. These adjustments are necessary to account for fluctuating fuel prices and the cost of transporting goods.

New Policy Effective 11/1/2022:

• A 75¢ fuel delivery surcharge will be added to all client invoices.
• The minimum order for free ground shipping will change from $38.00 to $49.00.
• Flat rate ground shipping remains $8.00.
• Expedited shipping fee changes from $18.00 to $20.00.

Online Store Trouble Shooting:

Need help? Contact our online store support team! Chat at myvetstoreonline.pharmacy, call (844) 654-6876 available M-F 8:00 am - 5:00 pm CST, or email support@myvetstoreonline.pharmacy. We sincerely apologize for any inconvenience or confusion regarding MyVetStoreOnline.

​How to reset password:
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• Go to

https://sandhillpetclinic.myvetstoreonline.pharmacy/

• Click "Forgot your password"
• Enter email address- *Must be entered exactly as registered with correct capitalization. iPhone will automatically capitalize the first letter of your user-name, you may need to undo this.*
• An email will be sent with a reset password link. Follow link.
• Choose new password. *cannot be a password previously used*
• If you receive an error message about your zip-code or still have trouble logging in please contact our office.

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Failed Payments or Auto-ship Items Orders on Hold
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Credit card information did not transfer from the old platform to the new platform for security purposes. If you have recently placed an order using a "credit card on file" or have items on auto-ship for future orders you will need to login to update your credit card information. If this is your first time logging in recently you will need to reset your password; see information above.
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​How to update credit card information on account:

1. Login to your account.
2. Click "My Account" in top right corner.
3. Click "Credit card on file" tab in the menu bar left of screen.
4. Select "New Card" in drop down menu
5. Enter credit card information

​*** If you have a current order on hold due to a payment failure please contact our office after updating credit card information so we can verify your order is being processed.***
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Trouble Activating Your Account/Logging In To A New Account
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If you have registered a new account within the past week and are currently experiencing issues logging in. For example: It says," You have not activated your account. " Please contact us for help resetting your account.​

How to get started on our online store:

mvsoclientgettingstarteed.pdf
File Size:	307 kb
File Type:	pdf

Download File

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